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Customer Care Hours
We are delighted to help you in any possible way. Our representatives are ready to assist you Monday through Friday, between the hours of 8:30 a.m. and 7 p.m, Eastern Time. Please note that voicemails and e-mails received outside these hours will be answered the following business day in the order in which they were received.
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Contact Information
E-mail: CustomerCare@PimsleurApproach.com
Toll-free (in the U.S.): 866-204-7139
International: +1 408-886-6240
Fax: +1 425-790-4717 -
Pimsleur Approach
1600 JFK Boulevard,
3rd Floor
Philadelphia, PA 19103
About Pimsleur Approach
At Pimsleur Approach our mission is simple - to transform lives!
We do this by focusing all our attention on providing you with the best language learning products in the world, and combining that with caring, prompt and dedicated customer support.
When you learn a new language with the Pimsleur Approach method, something amazing happens. You start speaking that language - quickly and easily. You find yourself repeating those phrases you've been hearing while you relax or drive or exercise - wherever you listen to your Pimsleur course - and using those phrases in new situations. You find yourself putting together new sentences, and actually having real conversations in your new language. With relatives. With new friends. In restaurants. In new and better work environments. In exciting vacation places where they treat you like an insider...
Whether it's Spanish, French, Italian, Arabic, Hebrew, German, Chinese, Japanese, Polish, Russian - or any of the other languages we offer - you'll see your life changing when you actually start to speak. New friends. Great vacations. New job possibilities. More fun... you name it.
You'll find your life transformed.
And we'll be right here for you along the way. Making sure to promptly help with any questions or issues that may arise. Answering the phone in seconds. Responding to emails personally. Providing exciting supplementary material - lesson plans, blog posts, tips and more on our website and in your inbox.
We'll be right by your side. Using our complete focus to make your language learning simple, fun, and life changing.
That's the Pimsleur Approach.
Stroll and the Community
At Stroll we're about helping individuals realize and maximize their potential. That's why we recently donated $10,000 to the Tacony Academy Charter School, which will be taking 35 of its students to China next spring. This group of students is comprised of young adults from inner city Philadelphia, who have been studying Mandarin for the past two to three years. Their commitment, their drive, and their hard work are undeniable and we're extremely proud to be an underwriter of their trip!
OUR CUSTOMERS LOVE US
MILLIONS OF PEOPLE GOT STARTED WITH THE PIMSLEUR APPROACH
AND LOVE IT!
Geri Zacks experienced the “wonderful feeling” that comes from using The Pimsleur Approach successfully on his first try. By his 10th lesson, he was already speaking Hebrew in complete sentences! His goal has always been to travel to Israel and communicate with the locals; thanks to Pimsleur Approach Hebrew, his goal is now in reach!
Firefighter Tyrone K. found out firsthand how important it is to know a second language when he went on what he thought was a routine call. When he arrived, he found a mother in labor who did not speak English. Luckily, Tyrone had been studying Pimsleur Approach Arabic. He was able to communicate with the mother and get her to the correct hospital on time while his co-workers stood by in total surprise!
Joseph Cortese Senior, at 86 years of age, is studying Italian for the first time. He’s so impressed with the program, he felt compelled to thank us for "doing such a comprehensive easy course in learning 'la lingua Italiana.'"
